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HomeTechElon Musk raises complaint about Microsoft customer care to Satya Nadella |

Elon Musk raises complaint about Microsoft customer care to Satya Nadella |



Clearly the text didn’t seem to have worked. Elon Musk yesterday tweeted that he had sent a message to Microsoft CEO Satya Nadella about a problem he was having with his new Windows PC. Now, Musk has replied to a tweet made by Nadella on Microsoft’s latest acquisition. “Satya, I don’t mean to be a pest, but please allow people setting up a new Windows PC to skip creating a Microsoft account,” Musk said.He further added that “this option disappears if the computer is connected to WiFi.”
Musk also revealed that he doesn’t have a personal email ID and Microsoft doesn’t allow to sign up with a work email ID. “Also, even if you do want to sign up, it won’t allow you use a work email address and I only *have* work emails addresses!”
Musk’s tweets highlight a common user pain point. While Microsoft accounts offer features like OneDrive storage and app integration, many users prefer the option to avoid creating yet another online account, especially when setting up a new device. A user did point out that Musk had bypassed many customer support levels by reaching out to Nadella himself. Nadella hasn’t replied to Musk — at least not on X. Microsoft has not commented on the issue either.
The Tesla CEO specifically raised concerns about granting access to Microsoft’s artificial intelligence (AI) on his computer, calling it “messed up.”
“Just bought a new PC laptop and it won’t let me use it unless I create a Microsoft account, which also means giving their AI access to my computer! This is messed up,” Musk said in a post on X. “There used to be an option to skip signing into or creating a Microsoft account,” he further said.

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